

Articles
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What types of subscriptions do you offer?
StreetLight offers several types of subscriptions to meet your needs. Regional Subscriptions provide unlimited access for a specific geographic area and are available to public agencies and their...
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StreetLight InSight® Release Process
We are continually working to add new features and improve StreetLight InSight®. Improvements, new features, and updates are implemented in the platform and made available on a roughly monthly basi...
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How do I reset my password?
To reset your password you can: Click Forgot Password? in the login page and follow the instructions to receive an email with a password reset link. Click on the link and set your password. Note...
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Our Commitment to Accessibility Standards
In 2019, StreetLight started a significant redesign of the StreetLight InSight® user experience. A key goal of the redesign was to comply with the accessibility standards promoted by the United Sta...
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Problems that can be Solved with StreetLight InSight®
Did you see a blog on our website? Did you hear about someone using StreetLight InSight® to help solve their mobility questions? This part of the Support Center will help you learn how to use Stree...
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StreetLight's Training Philosophy
At StreetLight, we strongly believe in giving you the tools you need to answer your mobility questions on your own. We are happy to help if you have questions and want to empower you to complete yo...
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What type of training is required to gain access to the platform?
No training is required to have full access to the platform. However, users are strongly encouraged to watch our self-paced fundamentals training videos, attend a live fundamentals training session...
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Location-Based Services Data
Location-Based Services (LBS) is one of our data sources, which comes from smartphone apps that use opt-in location-based services. Our LBS data is our most expansive data source and allows users t...
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Initial Account Set Up and Logging into StreetLight InSight® for the First Time
This article walks you through what happens once an account has been created for you on StreetLight InSight®. This goes over the process of getting everything set up for the first time, as well as ...
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What regions do you provide metrics for?
In the StreetLight InSight® platform we provide metrics for the continental United States and southern Canada. This does not include Mexico, Alaska, Puerto Rico, Hawaii. or the northern regions of ...