We at StreetLight have been paying close attention to the COVID-19 pandemic, and our hearts go out to all affected. We are working hard to navigate this uncharted road, and we will do it together – as a team, and with our customers.
Here are the key areas to note that affect our users and partners most:
We’re fortunate to be able to shift to a work-from-home model and keep your transportation analyses and special projects running, with StreetLight InSight® remaining fully accessible from any computer, anywhere, and our regular product releases and updates will continue as scheduled.
All of our roadshows and in-person events have been postponed until the public health situation stabilizes. Stay tuned as we move ongoing communications and training to virtual platforms including webinars, conference calls, and podcasts.
Our customer support, which has always been digital, will continue uninterrupted. Our customer support team will maintain their normal hours. However our team members are now working from home and we ask you to bear with us as we adjust to this new normal.
Remember that qualified academic researchers can get free access to our tools and data. Apply for academic access.. This includes researchers working on topics related to the COVID-19 pandemic. StreetLight is also working directly with outside partners to provide mobility metrics that may help us better understand the progression of the virus.
Please contact us if we can help in any other way.
We will provide updates as necessary via our blog: https://www.streetlightdata.com/blog/